Advisory, Conciliation and Arbitration Service (ACAS). Founded in 1974, this is a UK public body whose core function is 'preventing and resolving problems in the workplace'. It is run by a Council of 12 members from business, unions, and independent sector and has approximately 800 staff in England, Scotland and Wales. There are 11 main regional centres plus a head office in London. ACAS defines its services as follows:
Conciliating
- the act of reconciling or bringing together the parties in a dispute with the aim of moving forward to a settlement acceptable to all sides
Arbitrating
- an independent arbitrator or arbiter (in Scotland) deciding the outcome of a dispute. The decision may well be binding in law.
Mediating
- acting as an intermediary in talking to both sides. The aim is for the parties to resolve the problem between themselves but the mediator will make suggestions along the way.
See also:
Based on the glossary section of Human Resource Management, 4th edition.
Human Resource Management, 4th edition
by Alan Price, editor HRM Guide
Human Resource Management provides a thorough and comprehensive treatment of all the key aspects of HRM.
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Fundamentals of Human Resource Management
Shortened version of Human Resource Management providing a concise analysis of the subject for non-specialists and one-semester courses.
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HRM Guide